Sharp3At the 2014 Association for the Advancement of Sustainability in Higher Education (AASHE) conference in Portland a few weeks ago, I joined over 30 sustainability leaders for Disruptive Sustainability, an inspiring pre-conference workshop led by Leith Sharpdirector of executive education for sustainability leadership at Harvard University’s Center for Health and the Global Environment. According to Sharp, we need to go beyond slowing down and ‘doing less bad’ to real transformation.  And the key to getting there, is to adopt a new, more engaging and more collaborative leadership style. Three three takeaways I left with for how to lead real transformation include:

1.  Install an Emergence Operating System (OES);

2.  Connect the ‘command and control’ system with the OES; and

3.  Look across your organizations for allies.

Install an Emergence Operating System

Sharp’s key message was that being a change leader in a command and control, top down, hierarchy is a thankless, exhausting task. “Management-driven hierarchy (or command and control) alone is inadequate for the task of leading significant amounts of change and innovation,” stressed Sharp.  Her solution to this is to add a new operating system that is “aligned around shared purpose,” referred to as the Emergence Operating System or EOS.


Qualities that Sharp uses to describe an EOS include:

  • Responsible
  • Agile
  • Energized by relationships
  • Action-based learning
  • Pilot projects
  • Creativity from unexpected connections

The model is not suggesting that you replace the command and control style operation system, but that you obtain senior leadership sponsorship to “install” an EOS that works side-by-side the command and control system.  Sharp stressed, “Everything becomes possible when both types of operating system work together for a shared purpose.”

Her argument is that top-down efforts typically only go three-layers deep within a management hierarchy before they lose effectiveness. Yet, bottom-up efforts rarely succeed to transform an organization. A clear decision-making process and engaged senior leadership, along with pilot projects that empower and engage employees, is a formula that will lead to more insights, connection and, ultimately, a transformation to a more sustainable future, Sharp said.  She acknowledges this is not easy work.   In a video clip of her in conversation with Marshall Ganz, senior lecturer in public policy for the Harvard Kennedy School, Ganz stressed, “No one said transformational leadership was easy.”

Connect the ‘Command and Control’ System with the EOS

Dr. Denice Wardrop, sustainability director for the Penn State Sustainability Institute, shared some real-world stories about implementing the concepts at Penn State. “My job is to connect the two operating systems and work between them.” She also invoked the work of Ronald Heifetz, founding director of the Center for Public Leadership, who advocates stepping back to gain perspective on the bigger system you are part of. “Ask a senior leader to describe to you what they see,” to gain insights into how they see the system.

The day also included time in small groups, where participants got the chance to explore how these concepts relate to their day-to-day work and institutional realities.  As sustainability managers from across the country shared, it struck me that there are many opportunities to integrate EOS:  hiring, employee orientation, meetings, curriculum, strategic planning and projects (including pilots).  It might not be easy, but stretching our leadership strategically might be more fun, fulfilling and impactful than exhausting ourselves by swimming upstream.

Look Across your Organization for Allies

Another key takeaway was a message from Mary Spilde, president of Lane Community College, who commented: “Don’t wait for your president’s support. You can start without it.”She was not advising to go about creating change as a lone ranger, but to look across your organization for other allies and to convene conversations about what is possible and what they care about. Spilde added the concepts of emotional Intelligence and wellness to the mix, suggesting we will take solutions to scale by working together, harnessing collective intelligence, making time for self care, and focusing on connections.

Images credits: 1) and 2) courtesy of Leith Sharp.

Sustainability Consulting Bay Area

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